Privacy

Last updated 12 November 2026

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GoViral is an AI content assistant for brands, businesses and creators. This page explains what information GoViral handles, why, and how you can remove it.

Information we handle

• Your account: your email address and sign-in details (email/password or Google sign-in), used to authenticate you.
• Business and creator profiles: the website or details you provide, public pages GoViral reads to understand your business, and the corrections and preferences you save.
• Your content: files you upload, posts, captions, designs and media you create or generate in GoViral.
• Billing: if you buy credits or a plan, payment is handled by our payment processor; GoViral stores your plan, credit balance and transaction records, not your card number.
• Instagram (only if you connect an account): see below.

Instagram data

When you choose Connect Instagram account, you sign in with Instagram and approve access for your professional (Business or Creator) account. GoViral then uses:

• Profile basics (account ID and username) and your existing posts, so you can choose a destination account and browse your posts in GoViral.
• Content publishing, only to publish or schedule posts and Reels that you explicitly approve.
• Insights, to show performance metrics for your posts. Metrics are fetched when you view them and are not stored.

Your Instagram access token is stored encrypted and is never shown in the browser. GoViral keeps a record of publications it makes so a post is not published twice. If you import one of your own posts as a Studio reference, a private copy of that media and its caption is stored in your business workspace for analysis. GoViral does not sell Instagram data or use it for advertising.

How information is processed

GoViral uses service providers to run the product: application hosting, database and private file storage, background job execution, AI model and media-generation providers (which receive the prompts, text and media needed for a request you make), web page collection for profile research, and payment processing. They process data on GoViral’s behalf to provide these functions.

Your choices

• Disconnect Instagram from the Instagram page in GoViral. This deletes the stored access token for that connection.
• Remove GoViral in Instagram (Settings › Apps and websites). GoViral is notified and erases the stored access tokens for your account.
• Delete a business in GoViral to permanently remove its profile, posts, files, schedules and Instagram connections.

Delete your Instagram data

To delete the data GoViral obtained from Instagram, open Instagram › Settings › Apps and websites, find GoViral, remove it and choose to request deletion of your data. GoViral then deletes the account connection and tokens, its publication records for that account, the Instagram identity copied into scheduled posts, and Instagram posts imported as Studio references. You receive a confirmation code and a status link. Posts, captions and designs you created in GoViral remain in your workspace until you delete them or the business. Posts already published to Instagram stay on Instagram; delete them there.

You can also ask us to delete your data by contacting the GoViral team (contact address not configured yet).

Contact

Questions about this page or your data: the GoViral team (contact address not configured yet).